Scenario Cheat Sheets
Common dialogue themes and essential vocabulary for each scenario.
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Scenario Cheat Sheets
Healthcare
- Appointments, symptoms, diagnosis, treatment, medication
- Emergency calls and first aid
- Admissions and discharge procedures
Key vocabulary
appointment, symptoms, diagnosis, treatment, medication, emergency, pain, fever, blood pressure, temperature, doctor, nurse, patient, specialist, prescription
Education
- Enrollment, performance, curriculum, support services
- Parent-teacher meetings and absences
- Assessments and reports
Key vocabulary
enrollment, curriculum, assessment, grades, attendance, teacher, student, parent, principal, counselor, assignment, exam, homework, report card, transcript
Legal & Government
- Advice, forms, hearings, police reports
- Contracts, obligations, signatures
- Eligibility and compliance
Key vocabulary
lawyer, client, court, document, rights, contract, agreement, terms, conditions, signature, police, report, statement, evidence, witness
Transport
- Public transport info and fares
- Licensing, registration, fines
- Directions and travel planning
Key vocabulary
bus, train, ticket, schedule, route, driver's license, registration, insurance, fine, booking, reservation, departure, arrival
Shopping & Services
- Product questions, refunds and exchanges
- Payments, delivery, tracking
- Customer service conversations
Key vocabulary
price, discount, receipt, refund, exchange, cash, card, delivery, shipping, tracking, warranty, guarantee, complaint
Housing
- Applications, leases, inspections, maintenance
- Utilities and billing
- Moving and neighborhood info
Key vocabulary
rent, lease, deposit, utilities, inspection, landlord, tenant, property, apartment, house, electricity, water, gas, internet
Travel
- Bookings, check-in, changes, cancellations
- Hotel stays and itineraries
- Emergencies and assistance
Key vocabulary
flight, booking, reservation, check-in, boarding pass, hotel, room, check-in, check-out, amenities, tourist, attraction, sightseeing, itinerary
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