Accessibility Statement

Inclusive Design

AceCCL is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Standards Compliance

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which explain how to make web content more accessible for people with disabilities.

Keyboard Navigation

Our platform can be navigated using only a keyboard, allowing users with motor disabilities to access all features without requiring a mouse.

Screen Reader Support

We provide proper semantic HTML structure and ARIA labels to ensure compatibility with screen readers and other assistive technologies.

Color Contrast

We maintain sufficient color contrast ratios to ensure text is readable for users with visual impairments.

Text Resizing

Users can resize text up to 200% without loss of functionality or readability.

Alternative Text

We provide alternative text for images and other non-text content to ensure screen reader users can understand the content.

Audio Content

Some practice dialogues contain audio content. While we provide transcripts for practice sessions, real-time audio interpretation may present challenges for users with hearing impairments.

Third-Party Content

Some content may be provided by third-party services that may not meet the same accessibility standards as our platform.

Ongoing Improvements

We are continuously working to improve accessibility. Some features may not be fully accessible while we work on enhancements.

Screen Readers

Our platform is compatible with popular screen readers including JAWS, NVDA, VoiceOver, and TalkBack.

Voice Recognition Software

Users can navigate our platform using voice recognition software such as Dragon NaturallySpeaking.

Browser Compatibility

We support accessibility features in modern browsers including Chrome, Firefox, Safari, and Edge.

Automated Testing

We use automated accessibility testing tools to identify and fix accessibility issues during development.

Manual Testing

Our team conducts manual testing with assistive technologies to ensure a good user experience.

User Feedback

We welcome feedback from users with disabilities to help us improve our accessibility features.

Contact Information

If you experience accessibility barriers or have suggestions for improvement, please contact us at:

Email: support@aceccl.com

Subject: Accessibility Issue Report

Information to Include

When reporting an issue, please include:

• Description of the accessibility issue
• Steps to reproduce the problem
• Your browser and operating system
• Assistive technology being used (if applicable)
• Your contact information for follow-up

Content Requests

If you need content in an alternative format, such as large print, audio, or braille, please contact us and we will work to provide the content in your preferred format.

Response Time

We will respond to requests for alternative formats within 3-5 business days.

Team Training

Our development team receives regular training on accessibility best practices and WCAG guidelines.

Design Standards

We have established design standards that incorporate accessibility requirements from the beginning of the design process.

Current Status

We are actively working to achieve WCAG 2.1 Level AA compliance. Some areas may still be under development.

Progress Updates

We regularly review and update our accessibility compliance status and will provide updates on our progress.

Ongoing Development

We are committed to continuously improving accessibility and will implement new features and enhancements based on user feedback and best practices.

Technology Updates

As assistive technologies evolve, we will update our platform to ensure compatibility and optimal user experience.

Applicable Laws

We comply with applicable accessibility laws and regulations in the jurisdictions where we operate.

Standards

Our accessibility efforts are guided by international standards including WCAG 2.1 and relevant local accessibility requirements.

Accessibility Team

For accessibility-related questions or support, please contact our accessibility team:

Email: support@aceccl.com

Response Time: Within 2 business days

General Support

For general technical support or questions about our platform, please contact:

Email: support@aceccl.com