Terms of Service
Last updated: 9/5/2025
1. Acceptance of Terms
Agreement to Terms
By accessing and using AceCCL's NAATI CCL practice platform, you agree to be bound by these Terms of Service and all applicable laws and regulations.
Age Requirement
You must be at least 16 years old to use our platform. If you are under 16, you may only use our services with parental consent.
Updates to Terms
We may update these terms from time to time. Continued use of our platform after changes constitutes acceptance of the updated terms.
2. Service Description
Platform Purpose
AceCCL provides an online practice platform for NAATI CCL exam preparation, including practice dialogues, vocabulary learning, and mock tests.
Non-Affiliation
We are not affiliated with, endorsed by, or connected to NAATI (National Accreditation Authority for Translators and Interpreters).
Service Availability
We strive to maintain platform availability but do not guarantee uninterrupted access. We may temporarily suspend services for maintenance.
3. User Accounts
Account Creation
You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials.
Account Responsibility
You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use.
Account Termination
We may terminate or suspend your account for violations of these terms or for any other reason at our discretion.
4. Acceptable Use
Permitted Use
You may use our platform for personal NAATI CCL exam preparation and practice purposes only.
Prohibited Activities
You may not:
- Use the platform for commercial purposes without permission
- Attempt to gain unauthorized access to our systems
- Share account credentials with others
- Use automated tools to access our services
- Violate any applicable laws or regulations
Content Standards
You must not upload, post, or transmit any content that is illegal, harmful, threatening, abusive, or violates others' rights.
5. Subscription and Payments
Subscription Plans
We offer various subscription plans with different features and access levels. Plan details and pricing are subject to change with notice.
Payment Processing
Payments are processed securely through Razorpay. You agree to provide accurate payment information and authorize charges for your selected plan.
Billing and Renewal
Subscription is valid for 1 month from the date of purchase. Renewal is not automatic. No refund or cancellation is possible after the subscription period.
Refunds
Refunds are provided only for duplicate charges or payment errors. See our Refund Policy for detailed information.
6. Intellectual Property
Our Rights
All content, features, and functionality on our platform are owned by AceCCL or our licensors and are protected by copyright, trademark, and other intellectual property laws.
License to Use
We grant you a limited, non-exclusive, non-transferable license to access and use our platform for personal, non-commercial purposes.
Restrictions
You may not copy, modify, distribute, sell, or lease any part of our platform without our written permission.
7. User Content
Your Content
You retain ownership of any content you create or upload to our platform, such as forum posts or comments.
License to Us
By posting content, you grant us a license to use, display, and distribute your content in connection with our platform.
Content Responsibility
You are responsible for the accuracy and legality of any content you post. We may remove content that violates these terms.
8. Privacy and Data
Privacy Policy
Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy.
Data Security
We implement appropriate security measures to protect your data, but we cannot guarantee absolute security.
Data Retention
We retain your data as described in our Privacy Policy. You may request deletion of your data at any time.
9. Disclaimers
Service Availability
Our platform is provided "as is" without warranties of any kind. We do not guarantee that our services will be uninterrupted or error-free.
Exam Results
We do not guarantee that using our platform will result in passing the NAATI CCL exam. Success depends on individual effort and preparation.
Third-Party Content
We may include links to third-party websites or services. We are not responsible for the content or practices of these third parties.
10. Limitation of Liability
Exclusion of Damages
To the maximum extent permitted by law, AceCCL shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
Liability Cap
Our total liability to you for any claims arising from your use of our platform shall not exceed the amount you paid for your subscription in the 12 months preceding the claim.
Essential Purpose
These limitations apply even if we have been advised of the possibility of such damages and notwithstanding the failure of essential purpose of any remedy.
11. Indemnification
Your Indemnification
You agree to indemnify and hold harmless AceCCL from any claims, damages, or expenses arising from your use of our platform or violation of these terms.
Our Indemnification
We will defend you against any third-party claims alleging that our platform infringes their intellectual property rights.
12. Dispute Resolution
Governing Law
These terms are governed by the laws of Australia. Any disputes shall be resolved in the courts of Australia.
Arbitration
Any disputes arising from these terms or your use of our platform shall be resolved through binding arbitration in accordance with the Australian Commercial Arbitration Act.
Class Action Waiver
You agree to resolve disputes individually and waive any right to participate in class action lawsuits.
13. Termination
Termination by You
You may terminate your account at any time by contacting us or using the account deletion feature in your settings.
Termination by Us
We may terminate or suspend your account immediately for violations of these terms or for any other reason at our discretion.
Effect of Termination
Upon termination, your right to access our platform ceases immediately. We may delete your account data in accordance with our Privacy Policy.
14. Miscellaneous
Entire Agreement
These terms constitute the entire agreement between you and AceCCL regarding your use of our platform.
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Waiver
Our failure to enforce any provision of these terms does not constitute a waiver of that provision.
15. Contact Information
Questions About Terms
If you have any questions about these Terms of Service, please contact us at:
Email: support@aceccl.com